Providers
Every health care provider has the opportunity to dramatically increase value for patients. This means better care for less cost. By focusing on value, providers can increase satisfaction among employees as well as patients, improve health outcomes, reward excellence and innovation, keep pace with medical advances, and work more efficiently, so they succeed in a competitive health care landscape.
Key Action Steps for Providers & Individual Physicians
- Design medical practice around value for patients.
- Increase patient value through expertise, experience, and volume in particular medical conditions. Physicians and providers achieve true excellence in select conditions, rather than try to do a little of everything.
- Maximize patient value by creating expert teams in integrated practice units; ensure that physicians know which teams they are part of, and function as teams rather than free agents.
- Focus on the full cycle of care. Integrate care with both upstream and downstream entities to ensure good patient results.
- Demonstrate good results. Report outcomes to patients, other providers, and health plans as soon as measurement is reliable. Physician referrals should be based on excellent patient results, together with the ability of referred providers to share information and integrate care across the entities involved in the care cycle.
- Improve the process of care delivery using systematic methods based on measurement of results, experience, methods, and patient attributes. Physicians must seek out partnerships and relationships with excellent providers in their areas of practice in order to access knowledge and improve the integration of patient care.
- Market services based on excellence, uniqueness, and results.
- Grow locally and geographically in areas of strength.
- Embrace information technology. Electronic records and the ability to exchange and share information are indispensable to excellent medical practice.