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Patients
×Key Stakeholders
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Patients

Consumers, as health plan subscribers and patients, should be the ultimate beneficiaries of a value-based health care delivery system. They can and should act as catalysts for change—but their efforts can only be effective as part of a wider, systemic restructuring driven by providers, health plans and other stakeholders. Redefining Health Care describes the roles that consumers should play in a value-based system, and the expectations they should set for health plans and providers.

Key Action Steps for Patients

  1. Take responsibility for health and health care
  2. Manage health through lifestyle choices, obtaining routine care and testing, complying with treatments, and active participation in disease management and prevention
  3. Gather information on provider results and experience in medical conditions
  4. Seek help and advice in interpreting information from physicians and the health plan
  5. Utilize independent trustworthy medical information sources when needed. Beware of un-validated information posted on the internet.
  6. Choose excellent providers based on reported results, not the closest provider or the past provider of unrelated care.  Insist providers provide their results with patients like you.
  7. Choose cost-effective health plan structures involving deductibles together with HSAs to save for future health care needs
  8. Seek a long-term relationship with a plan instead of plan churning
  9. Communicate personal intentions regarding organ donation and end-of-life care
  10. Designate a health care proxy and prepare a living will
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