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Creating Shared Value
by Michael E. Porter and Mark R. Kramer
Harvard Business Review, January-February 2011
The capitalist system is under siege. In recent years
business increasingly has been viewed as a major cause of
social, environmental, and economic problems. Companies are
widely perceived to be prospering at the expense of the broader
community.
Even worse, the more business has begun to embrace corporate
responsibility, the more it has been blamed for society’s
failures. The legitimacy of business has fallen to levels not
seen in recent history. This diminished trust in business
leads political leaders to set policies that undermine
competitiveness and sap economic growth. Business is caught in a
vicious circle.
A big part of the problem lies with companies themselves, which
remain trapped in an outdated approach to value creation that
has emerged over the past few decades. They continue to view
value creation narrowly, optimizing short-term financial
performance in a bubble while missing the most important
customer needs and ignoring the broader influences that
determine their longer-term success.
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What is shared value?
The concept of shared value can be defined as policies and
operating practices that enhance the competitiveness of a
company while simultaneously advancing the economic and social
conditions in the communities in which it operates. Shared value
creation focuses on identifying and expanding the connections
between societal and economic progress.
The concept rests on the premise that both economic and social
progress must be addressed using value principles. Value is
defined as benefits relative to costs, not just benefits alone.
Value creation is an idea that has long been recognized in
business, where profit is revenues earned from customers minus
the costs incurred. However, businesses have rarely approached
societal issues from a value perspective but have treated them
as peripheral matters. This has obscured the connections between
economic and social concerns.
In the social sector, thinking in value terms is even less
common. Social organizations and government entities often see
success solely in terms of the benefits achieved or the money
expended. As governments and NGOs begin to think more in value
terms, their interest in collaborating with business will
inevitably grow.
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